Law Advocacy UK – Privacy & Data Protection Policy
Effective Date: 1 November 2025
Last Updated: 1 November 2025
1. Introduction
Law Advocacy UK (“we”, “our”, “us”) operates this website (https://www.lawadvocacy.co.uk) as a free public-interest information and assistance platform.
We are committed to protecting your privacy and ensuring that all personal information provided to us is handled securely, lawfully, and transparently, in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and any other applicable data-protection laws within the United Kingdom.
This policy explains how we collect, use, store, and protect your personal data, and sets out your rights in relation to that information.
2. Data Controller
The data controller for all personal information collected through this website is:
Law Advocacy UK
Email: info@lawadvocacy.co.uk
Telephone: 07379 273990
3. What Personal Data We Collect
We may collect and process the following categories of personal information:
| Category | Examples | Purpose of Collection |
|---|---|---|
| Contact Data | Name, email address, phone number, postal address | To respond to enquiries and communications |
| Case Information | Details you provide regarding your legal issue, experiences with the courts, or related matters | To connect you with suitable legal professionals or volunteers (with your consent) |
| Sensitive Data (Special Category) | Information relating to health, ethnicity, beliefs, or criminal allegations that you may voluntarily disclose | To provide appropriate support or refer your query to the correct advisor |
| Technical Data | IP address, browser type, operating system, cookies | To maintain website security and improve user experience |
| Correspondence Records | Emails, form submissions, or chat interactions | To maintain accurate records of enquiries and comply with legal obligations |
We do not collect any personal data that is not directly provided by you or automatically generated through website analytics.
4. Legal Basis for Processing
We process your personal data under the following legal grounds:
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Consent – where you voluntarily submit personal information to us.
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Legitimate Interests – to respond to your queries, maintain communication records, and ensure website integrity.
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Legal Obligation – where disclosure is required by law, court order, or regulatory requirement.
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Vital Interests – in rare cases, to protect your safety or that of others.
5. Confidentiality and Legal Privilege
Law Advocacy UK is not a regulated law firm, and communications through this platform do not create a solicitor-client relationship.
However, all information you share is treated in the strictest confidence.
If you choose to disclose personal information, including details of your case, you waive any expectation of legal privilege solely for the purpose of allowing our volunteers or volunteer legal professionals to review and respond to your enquiry.
This waiver does not extend to nor prejudice your position in any ongoing or future legal proceedings.
You remain the owner of your information at all times.
6. How We Use Your Data
Your data may be used for the following purposes:
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To respond to enquiries and provide guidance or resources.
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To refer your enquiry to a participating solicitor, barrister, or legal advisor (only with your express consent).
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To manage and improve our website and services.
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To ensure compliance with legal and regulatory obligations.
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To protect the security and integrity of our systems.
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To anonymise and aggregate data for research and reporting purposes (no personal identifiers retained).
We will never sell, rent, or trade your data to third parties.
7. Data Sharing
We may share limited personal information only where necessary and lawful, for example:
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With verified legal professionals who have agreed to confidentiality terms and are providing pro bono or advisory assistance.
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With technical service providers (such as web hosts or secure email providers) under strict data-processing agreements.
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With regulatory or law-enforcement authorities if required by law.
All third parties who process your personal data on our behalf are bound by contract to maintain strict confidentiality and comply with data-protection standards equivalent to the UK GDPR.
8. Data Retention
We retain personal data only for as long as is necessary for the purposes for which it was collected, or as required by law.
In general:
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Enquiry data – kept for up to 24 months from the date of last contact.
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Referral or case data – retained for up to 36 months unless you request deletion earlier.
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Email correspondence – archived securely and deleted after 3 years unless required for legitimate legal or regulatory reasons.
After expiry of the retention period, your data will be securely deleted or anonymised.
9. Data Security
We use industry-standard security measures to protect personal information, including:
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SSL/TLS encryption for all website traffic
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Secure password-protected accounts for administrators
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Regular backups and malware monitoring
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Restricted data access on a need-to-know basis
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Use of reputable UK/EU-based hosting providers compliant with ISO 27001 standards
Despite our best efforts, no data transmission over the Internet can be guaranteed to be completely secure. You share data at your own discretion.
10. International Data Transfers
All personal data is stored and processed within the United Kingdom only.
We will never transfer your data outside the jusrisdiction of the United Kingdom where data security cannot be relied upon or guaranteed or controlled.
11. Cookies and Analytics
Our website uses essential cookies for functionality and optional cookies for analytics (e.g. to understand how users interact with the site).
Where non-essential cookies are used, you will be asked for consent via a clear on-screen banner.
You can change or withdraw your consent at any time in your browser settings.
12. Your Rights
Under the UK GDPR, you have the following rights:
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Right to Access – request a copy of the personal data we hold about you.
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Right to Rectification – correct any inaccurate or incomplete data.
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Right to Erasure (“Right to be Forgotten”) – request deletion of your data.
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Right to Restrict Processing – limit how we use your data.
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Right to Data Portability – request transfer of your data to another organisation.
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Right to Object – object to processing based on legitimate interests.
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Right to Withdraw Consent – withdraw consent at any time, without affecting prior lawful processing.
To exercise any of these rights, contact us at: administration@lawadvocacy.co.uk Please put DATA in the subject header (you can set this up as an alias to your main inbox).
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk if you believe your data rights have been breached.
13. Minors
Our website and services are intended for adults (18 years and over).
We do not knowingly collect data from children.
If you believe a child has submitted personal information, please contact us immediately to arrange deletion.
14. Automated Decision-Making
We do not use automated decision making or profiling to process your data.
15. Third-Party Links
Our website may contain links to external sites operated by third parties.
We are not responsible for the privacy practices or content of those sites.
Please review their privacy policies before providing any personal information.
16. Policy Updates
We may update this policy periodically to reflect legal or operational changes.
Revised versions will be published on this page, with the “Last Updated” date adjusted accordingly.
If significant changes are made, we will notify users by email or website notice.
17. Contact Information
If you have questions, requests, or concerns about this policy or your data:
Law Advocacy UK – Data Protection Officer (DPO)
Email: administration@lawadvocacy.co.uk
Telephone: 07379 273990
18. Acceptance of This Policy
By using this website and submitting your information, you confirm that you:
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Have read and understood this Privacy & Data Protection Policy;
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Consent to the processing of your personal data as described herein; and
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Accept that Law Advocacy UK is not liable for any prejudice caused by your voluntary disclosure of information to third parties outside our control.
19. Disclaimer
Law Advocacy UK operates as an independent community initiative.
We do not provide formal legal representation or advice, and our communications should not be interpreted as such.
Users are advised to seek qualified legal representation for any matter before the courts.